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Job Summary: IT Support Specialist - Deira, Dubai
We are seeking a tech-savvy and customer-focused **IT Support Specialist** to join our team in **Deira, Dubai**. You will be responsible for providing vital technical assistance to staff, troubleshooting issues, maintaining IT systems, and ensuring smooth technology operations daily.
Key Details:
- Industry: IT/Computers - Software
- Career Level: Entry Level (Note: 1-2 years experience preferred)
- Job Location: Deira, Dubai, UAE
- Required Experience: 1 - 2 Years
- Job Type: Full Time
- Gender: Any
- Salary: Unspecified
Responsibilities:
- Provide first-level technical support to end-users regarding hardware, software, and network issues.
- Troubleshoot and resolve technical problems efficiently, either remotely or in person.
- Install, configure, and maintain computer systems, peripherals, and software applications.
- Assist with user account management and permissions.
- Document support requests, actions taken, and resolutions in the ticketing system or logs.
- Contribute to maintaining smooth and reliable IT operations for all staff.
- Escalate complex issues to senior IT staff when necessary.
Requirements:
- Proven experience in an IT support role (1-2 years preferred).
- Strong understanding of computer hardware, software, operating systems (e.g., Windows, macOS), and networking concepts.
- Excellent problem-solving and troubleshooting skills.
- Customer-oriented approach with strong communication skills – ability to explain technical concepts clearly.
- Ability to diagnose and resolve basic technical issues independently.
- Relevant IT certifications (e.g., CompTIA A+, Network+) are a plus.
- Passionate about technology and helping others resolve technical challenges.
Benefits:
- Competitive pay (Salary unspecified)
- Ongoing training opportunities
- Dynamic work environment
How to Apply:
If you’re passionate about technology and enjoy helping others, apply today by sending your resume via Email or WhatsApp.
- Email: hralishaqureshi@gmail.com
- WhatsApp: +971 52 173 2081
Please mention the position "IT Support Specialist" when applying.
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