Job listing
Customer Service Officer
Customer Service Officer -- Full Time job in Dubai, United Arab Emirates. Estimated market salary: AED 10,000-40,000/month. Apply via WhatsApp on +971542765817 or by email to aaglobalservicellc@gmail.com. Application deadline: 30 Sep 2026.
Recruiter: A Group
Location: Dubai, United Arab Emirates
Posted: 04 Sep 2026
Last verified: 04 Sep 2026
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About the Organisation
A Group is the employer listed on the original classifieds posting. Full organisational details may be confirmed directly with the employer during application.
Job Summary
A Group is hiring a Customer Service Officer based in Dubai, United Arab Emirates within the telecom sector on a full time basis.
Key Details
- Job Title: Customer Service Officer
- Location: Dubai, United Arab Emirates
- Industry: Telecom
- Employment Type: Full Time
- Experience: 1 - 2 Years
- Salary: Not specified by employer
- Application Deadline: 30 Sep 2026
Job Description
A U.A.E .-based company in Dubai is inviting applications for the position of Customer Service Officer. The role involves assisting customers, handling inquiries, resolving concerns, providing accurate information, and ensuring a positive customer experience.
Key ResponsibilitiesRespond to customer inquiries by phone, email, and in person.Provide accurate information about company services and procedures.Handle customer requests, complaints, and concerns professionally.Follow up on customer issues and ensure timely resolution.Maintain accurate customer records and service documentation.Coordinate with internal departments to resolve customer requirements.Process customer requests and provide appropriate assistance.Maintain a high level of customer service and communication.Prepare basic reports related to customer interactions.Identify recurring customer concerns and report them to management.Follow company policies, procedures, and service standards.Maintain confidentiality of customer and company information.RequirementsBachelor's degree or relevant qualification is preferred.Previous customer service, call center, reception, or front-office experience is an advantage.Freshers are welcome to apply.Good English communication skills.Strong interpersonal and problem-solving abilities.Basic computer and MS Office skills.Friendly, patient, and customer-focused attitude.Ability to handle multiple tasks and work under pressure.UAE/GCC experience is an advantage but not mandatory.How to Apply
Interested candidates can send their updated CV to:
Email - aaglobalservicellc@gmail.comWhatsApp: +971 54 276 5817
Key Responsibilities
- A U.A.E .-based company in Dubai is inviting applications for the position of Customer Service Officer.
- The role involves assisting customers, handling inquiries, resolving concerns, providing accurate information, and ensuring a positive customer experience.
Qualifications and Requirements
- 1 - 2 Years of experience in a related role
Skills
- MS Office
- Communication
- Customer service
- Problem solving
Market Reference
Industry estimate, not employer-stated. Typical monthly salary for similar roles in the UAE: AED 10,000 - 40,000 / month. Actual offers depend on experience, qualifications, and the specific employer.
Reference: The National's UAE Salary Guide 2026 (data: Michael Page) (2026).
Frequently Asked Questions
Where is this Customer Service Officer job located?
The role is based in Dubai, United Arab Emirates.
What is the employment type?
This is a full time position.
How do I apply for this Customer Service Officer role?
You can apply via WhatsApp on +971542765817, by email to aaglobalservicellc@gmail.com. Please mention the job title in your first message.
How to Apply
Please share your CV via WhatsApp or Email using the buttons below.
Please mention the job title in your first message or email subject line.
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