Job listing
Customer Service Representative
Customer Service Representative -- Full Time job in Dubai, United Arab Emirates. Estimated market salary: AED 5,000-18,000/month. Apply via WhatsApp on +971529456306 or by email to psinfo1990@gmail.com. Application deadline: 16 Aug 2026.
Recruiter: A Group
Location: Dubai, United Arab Emirates
Posted: 24 Jul 2026
Last verified: 24 Jul 2026
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About the Organisation
A Group is the employer listed on the original classifieds posting. Full organisational details may be confirmed directly with the employer during application.
Job Summary
A Group is hiring a Customer Service Representative based in Dubai, United Arab Emirates within the health care sector on a full time basis.
Key Details
- Job Title: Customer Service Representative
- Location: Dubai, United Arab Emirates
- Industry: Health Care
- Employment Type: Full Time
- Experience: 1 - 2 Years
- Salary: Not specified by employer
- Application Deadline: 16 Aug 2026
Job Description
We are looking for Customer Services Representative responsible for providing excellent customer service to patients and visitors while ensuring smooth front desk and patient registration operations within the healthcare facility. The role involves handling appointments, patient inquiries, registration, billing coordination, and maintaining a professional and patient-centered experience
Key ResponsibilitiesPatient Registration & ReceptionWelcome patients and visitors in a professional and courteous manner.Register patients accurately in the hospital/clinic management system.Verify patient identification, insurance details, and required documents.Ensure all patient information is updated and maintained confidentially.Appointment & Call HandlingSchedule, confirm, reschedule, and cancel patient appointments.Handle incoming calls, emails, and patient inquiries efficiently.Coordinate with doctors, nurses, and departments regarding appointment availability and patient flow.Provide patients with information regarding services, timings, and procedures.Insurance & Billing CoordinationVerify insurance eligibility and approvals when required.Coordinate with insurance and billing departments for patient transactions.Inform patients about payment policies and required documentation.Collect payments and issue receipts as per company procedures.
INTERESTED CANDIDATED CAN SEND THEIR CV TO EMAIL: psinfo1990@gmail.com
Key Responsibilities
- Perform assigned duties in line with employer standards.
- Follow all applicable UAE Labour Law and workplace policies.
- Coordinate with team members and report to your line manager.
Qualifications and Requirements
- 1 - 2 Years of experience in a related role
Typical qualifications for similar roles
Industry-typical, not employer-stated. These are commonly expected for similar roles in the UAE; the actual employer's requirements may differ.
- Relevant clinical certification or healthcare diploma
- DHA / MOH / DOH licensing where applicable
- Strong English communication skills
Skills
- Customer service
Market Reference
Industry estimate, not employer-stated. Typical monthly salary for similar roles in the UAE: AED 5,000 - 18,000 / month. Actual offers depend on experience, qualifications, and the specific employer.
Frequently Asked Questions
Where is this Customer Service Representative job located?
The role is based in Dubai, United Arab Emirates.
What is the employment type?
This is a full time position.
How do I apply for this Customer Service Representative role?
You can apply via WhatsApp on +971529456306, by email to psinfo1990@gmail.com. Please mention the job title in your first message.
How to Apply
Please share your CV via WhatsApp or Email using the buttons below.
Please mention the job title in your first message or email subject line.
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