Hotel Reservation Agent
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We are looking for a courteous and detail-oriented Hotel Reservation Agent to join our front office team. In this role, you will be responsible for managing guest bookings, responding to reservation inquiries, updating room availability, processing payments, and providing information about our hotel’s services and amenities.
Key Details:
- Industry: Hotels/Restaurant
- Career Level: Entry Level
- Job Location: Deira, Dubai, UAE
- Experience: Less than 1 Year
- Job Type: Full Time
- Gender: Any
Salary & Benefits:
- Estimated Salary: AED 3,000 - AED 4,500 per month
- Benefits as per UAE Labour Law.
Responsibilities:
- Managing guest bookings and reservations accurately.
- Responding to reservation inquiries via phone, email, or in person.
- Updating room availability in the hotel reservation system.
- Processing payments and handling billing inquiries securely.
- Providing information about hotel services and local attractions.
- Assisting in ensuring a smooth and welcoming experience for all guests.
Requirements:
- High school diploma or equivalent.
- Excellent communication and customer service skills.
- Strong attention to detail and organizational abilities.
- Basic computer proficiency.
- Experience with hotel reservation systems is an advantage but not required.
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