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Job Summary: IT Support Specialist - Deira, Dubai
We are looking for an **IT Support Specialist** to join a team based in **Deira, Dubai**. The primary focus of this role is providing technical assistance to employees and troubleshooting hardware and software issues to ensure smooth IT operations.
(Note: Listed industry is Import/Export, role focuses on internal IT support).
Key Details:
- Industry: Import/Export / IT Support
- Career Level: Entry Level (Note: 2-5 years experience required)
- Job Location: Deira, Dubai, UAE
- Required Experience: 2 - 5 Years
- Job Type: Full Time
- Gender: Any
- Salary: Unspecified
Responsibilities (Typical):
Note: Specific duties may vary based on company needs.
- Provide timely technical support to employees experiencing hardware or software problems.
- Diagnose, troubleshoot, and resolve issues related to desktops, laptops, printers, operating systems, and standard applications.
- Respond to help desk tickets, calls, or emails requesting assistance.
- Install, configure, and update hardware and software as needed.
- Maintain logs of support activities and resolutions.
- Assist with basic network connectivity issues and user account management.
Requirements:
- Proven experience in an IT support or help desk role (2-5 years).
- Strong knowledge of computer hardware, operating systems (e.g., Windows), and common software applications (e.g., MS Office).
- Excellent troubleshooting and problem-solving skills.
- Good communication skills to effectively assist end-users.
- Ability to diagnose and resolve common technical problems independently.
- Relevant IT certifications can be an advantage.
Salary:
- Salary for this position is unspecified. Please discuss during the application process.
How to Apply:
Interested candidates are invited to send their CV via Email or WhatsApp.
- Email: rozadave26@gmail.com
- WhatsApp: +971 50 673 3994
Please mention the position "IT Support Specialist" when applying.
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