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Guest Relations Officer (Hospitality) – Dubai, UAE

A hospitality company is hiring a Guest Relations Officer in Dubai. Apply via WhatsApp or email.

Guest Relations Officer job in Dubai, UAE

Job Details

  • Job title: Guest Relations Officer
  • Employer: Not disclosed
  • Location: Dubai, United Arab Emirates
  • Industry: Hospitality
  • Job type: Full time
  • Experience: less than 1 year
  • Salary: Not disclosed
  • Posted: 26 Oct 2026
  • Apply before: 22 Nov 2026

Job Description

A guest-focused professional is needed to support hotel operations by creating a welcoming atmosphere and ensuring visitors receive attentive, courteous, and efficient service throughout their stay.

Key Responsibilities

Welcome guests warmly and assist with inquiries, requests, and hotel information.

Handle guest feedback and resolve service concerns professionally.

Coordinate with reception, housekeeping, food and beverage, and other departments.

Support check-in and check-out procedures when required.

Maintain accurate guest records and communicate special requests to the relevant teams.

Follow up on guest concerns to ensure satisfactory resolutions.

Promote available hotel facilities, dining services, and guest amenities.

Maintain professional communication and protect guest confidentiality

How to Apply

Mention the job title in your message and attach your CV.

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