Job listing
Call Center Agent
Call Center Agent -- Full Time job in Dubai, United Arab Emirates. Estimated market salary: AED 3,000-10,000/month. Apply via WhatsApp on +971582297907 or by email to hr.aljamal.advertising@gmail.com. Application deadline: 05 Aug 2026.
Recruiter: A Group
Location: Dubai, United Arab Emirates
Posted: 12 Jul 2026
About the Organisation
A Group is the employer listed on the original classifieds posting. Full organisational details may be confirmed directly with the employer during application.
Job Summary
A Group is hiring a Call Center Agent based in Dubai, United Arab Emirates within the advertising sector on a full time basis.
Key Details
- Job Title: Call Center Agent
- Location: Dubai, United Arab Emirates
- Industry: Advertising
- Employment Type: Full Time
- Experience: 1 - 2 Years
- Salary: Not specified by employer
- Application Deadline: 05 Aug 2026
Job Description
Call Center Agent
We are seeking a professional and customer-focused Call Center Agent to handle inbound and outbound calls, provide accurate information, and ensure excellent customer service. The ideal candidate should have strong communication skills, patience, and the ability to handle customer inquiries efficiently in a fast-paced environment.
Key Responsibilities:Handle inbound and outbound customer calls professionally and efficiently.Provide accurate information about products, services, and company policies.Resolve customer inquiries, complaints, and issues in a timely manner.Record customer interactions and maintain detailed call logs.Follow up with customers to ensure issue resolution and satisfaction.Escalate complex issues to the relevant departments when necessary.Meet daily, weekly, and monthly call targets and performance KPIs.Maintain a high level of customer service and professionalism at all times.Update customer databases with accurate and relevant information.Follow company scripts, procedures, and communication guidelines.Requirements:High school diploma or Bachelor's degree in any field.Previous experience in a call center or customer service role is preferred.Excellent verbal communication and listening skills.Strong problem-solving and interpersonal skills.Ability to work under pressure and handle high call volumes.Basic computer skills and proficiency in Microsoft Office.Good telephone etiquette and customer service attitude.Ability to work in shifts if required.Benefits:Competitive salary package.Visa and other benefits as per UAE Labour Law.Career growth and training opportunities.Supportive and professional work environment.
Interested candidates should email their CV to:hr.aljamal.advertising@gmail.com
Key Responsibilities
- The ideal candidate should have strong communication skills, patience, and the ability to handle customer inquiries efficiently in a fast-paced environment.
Qualifications and Requirements
- 1 - 2 Years of experience in a related role
Skills
- MS Office
- Communication
- Customer service
- Problem solving
Benefits
- Employment visa
Market Reference
Industry estimate, not employer-stated. Typical monthly salary for similar roles in the UAE: AED 3,000 - 10,000 / month. Actual offers depend on experience, qualifications, and the specific employer.
Frequently Asked Questions
Where is this Call Center Agent job located?
The role is based in Dubai, United Arab Emirates.
What is the employment type?
This is a full time position.
How do I apply for this Call Center Agent role?
You can apply via WhatsApp on +971582297907, by email to hr.aljamal.advertising@gmail.com. Please mention the job title in your first message.
How to Apply
Please share your CV via WhatsApp or Email using the buttons below.
Please mention the job title in your first message or email subject line.
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