Customer Service Representative Job - Dubai, UAE

Customer Service Representative Job

This Job Post Has Expired

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Key Details:

• Industry: Home Appliances
• Career Level: Mid Career
• Job Location: Dubai, UAE (On-Site)
• Experience: 1 - 2 Years
• Job Type: Full Time
• Gender: Any (Male/Female)
• Education: Not specified
• Language: Not specified

Salary & Benefits:

• Original Salary Listing: Unspecified
• Estimated Market Salary Range: AED 3,000 - AED 4,500 per month (Based on online research for similar roles with 1-2 years experience in UAE/Dubai in 2025)
• Benefits: Not explicitly listed in the source data.

Responsibilities:

• Manage large amounts of incoming phone calls.
• Generate sales leads.
• Identify and assess customers\u2019 needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements:

• Customer-oriented.
• Genuinely excited to help customers.
• Patient, empathetic, and passionately communicative.
• Love to talk and understand the value of good communication skills.
• Can put themselves in their customers\u2019 shoes and advocate for them when necessary.
• Problem-solving comes naturally.
• Confident at troubleshooting and investigate if they don\u2019t have enough information.
• Ensure excellent service standards.
• Respond efficiently to customer inquiries.
• Maintain high customer satisfaction.
• 1 - 2 Years experience as a Customer Service Representative.

How to Apply:

Kindly send your CV on this email: hr.lithiya@gmail.com

Or WhatsApp: +971542852378

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